Please note that we may from time to time change the terms of the Policy that govern your cancellation, replacement, return and refund of an order for Products on the Reliance Digital Platform.

If you do not agree to the terms contained in this Policy, you are advised not to transact on the Reliance Digital Platform.

By agreeing to use the Reliance Digital Platform and/or initiating a request for purchase of Product(s) on the Reliance Digital Platform, you agree to be bound by the terms contained in this Policy without modification.

This cancellation, replacement, return and refund policy ( “Policy”), together with the Terms sets out our procedures and policies in accepting Product cancellation, replacement, return and refund thereof.While transacting on the Reliance Digital Platform, you can expect a hassle-free experience in returning the Product that you have ordered and can rely on us as your preferred shopping destination. We aim to provide the best customer experience to our Users beginning from placing an order to initiating a return.Reliance Retail Limited, having its registered address at 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai-400 002 ( “Reliance”, “we”, “us” or “our”) is managing and operating the mobile application/website (collectively referred to as the “Reliance Digital Platform”) through which it inter alia facilitates the sale of mobiles, tablets, televisions, audio, home appliances, computers, cameras, kitchen appliances, personal care and grooming accessories and other products ( “Product(s)”) to the users of the Reliance Digital Platform ( “User” or “Users” or “you” or “your”).

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